Jobs at Smappee

Smappee is an award-winning global cleantech company that aims to save its customers energy and money by reducing energy consumption and improving energy efficiency. The company was founded by Stefan Grosjean and Hans Delabie in 2012 and is currently managed by Stefan Grosjean as CEO. The company is headquartered in a new energy neutral cleantech hub Snowball in Harelbeke (Belgium). Smappee also has 5 local representations in Australia, the US, the Middle East, the UK and South Africa to service key markets locally. Check out the available jobs at Smappee:

• Internal Sales Officer (Belgium)
• Support Engineer (Belgium)
• Junior Product Manager (Belgium)

Internal Sales Officer

What can you expect from your job at Smappee?

• Do you need variation? Together with the Internal Sales team, you support the sales process from A to Z: you support the business developers in drawing up quotations for existing and new partners, you place orders and follow them up from start to finish.
• Do you love having international contacts? You maintain contact with Smappee partners from all over the world. You are their first point of contact and are responsible for the aftercare and building long-term partner relationships.
• Does thinking ahead & taking initiative gives you energy? Together with the partner and the teams involved (business development, logistics, finance and marketing), you make sure the sales and aftercare process runs smoothly.
• Is perfectionism your middle name? You are responsible for a correct data input in our CRM-System and for a structured follow-up.
• Are you a multitasker? You take incoming calls, you manage e-mails and redirect them to the right person.

What are we looking for?

• You surprise us with your punctuality and structured way of working.
• You feel good in a flexible environment where you get the opportunity to work independently and solve problems.
• You have a ‘green heart’ and you believe in renewable energy.
• Entrepreneurship, proactivity and a commercial mindset characterise you.
• You have a bachelor’s degree. Do you have experience in administration? That’s a plus.
• You can express yourself in Dutch, English and French. If you have knowledge of German, it’s an added value.

What can we offer you?

• You will be working in a brand new, high-tech and inspiring building with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant.
• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• So, no 9-to-5 mentality, but a good work-life balance: limited commuting due to the ideal location along the E17, flexible working hours and fun team lunches and activities.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.

Interested in this challenging position as Internal Sales Officer in an award-winning fast-growing Belgian-based cleantech company? Contact Louise Heylen via l.heylen@smappee.com.

Support Engineer (Belgium).

What can you expect from your job at Smappee?

• Do you like a technical challenge? You are responsible for the support towards our partners who sell and install our Smappee products (B2B support).
• Are you a problem solver? You troubleshoot for Smappee installation partners during installation or configuration of the Smappee products for their end customers.
• Do you love sharing your knowledge? You assist Smappee partners providing support to their end customers.
• Is customer orientation your middle name? You ensure customer satisfaction and an exceptional customer service for these partners.
• Do you have a structured way of working? You create and maintain support documentation and the online help center.
• Are you interested in novelties? You are involved in testing of our innovative products and applications.
• Are you looking for great colleagues? You work in our Kortrijk office in a team of 3 support engineers.

What are we looking for?

• You have a bachelor’s degree in ICT or Electronics, a master’s diploma in electrical engineering or are equal by experience in a support role. You are both energy- and tech-savvy.
• Electronic knowledge is necessary, affinity with the energy or electricity sector and energy monitoring in particular is a plus.
• You surprise us with your communicative skills and positivity.
• You are perseverant and passionate about helping clients getting the most out of their products.
• Taking ownership, quality oriented and problem solving are typical you.
• You can express yourself in English. If you have knowledge of German, French or another language it is an added value.

What can we offer you?

• You will be working in a brand new, high-tech and inspiring building with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant.
• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• So, no 9-to-5 mentality, but a good work-life balance: limited commuting due to the ideal location along the E17, flexible working hours and fun team lunches and activities.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.

Interested in this challenging position as Support Engineer in an award-winning fast-growing Belgian-based cleantech company? Contact Louise Heylen via l.heylen@smappee.com.

Junior Product Manager (Belgium)

What can you expect from your job at Smappee?

• Looking for a challenge in product management? You assist the Senior Product Manager in managing the product roadmap and full product lifecycle. You are able to distill high level objectives and market feedback into clear, detailed product roadmaps actions and definitions.
• Are you interested in product features? You test new and existing product features and give support to our installation partners.
• Do you stand out in writing & documenting? You write installation and support documentation for new product features and keep the documentation for existing product features up to date.
• Does being a trainer trigger you? You are responsible for the Smappee Training Academy for our B2B partners. This involves developing the training materials as well as providing training (online or on-site).  The Academy includes product training and general training on energy related topics (energy savings, smart charging, self-consumption). You advocate for our users and partners, thoroughly understand their needs and pain points and help guide the roadmap accordingly.

What are we looking for?

• You have a bachelor’s degree in ICT or Electronics, a master’s diploma in electrical engineering or are equal by experience. You are both energy- and tech-savvy.
• Do you have experience in a consumer, mobile or hardware product management role? That’s a plus!
• Expertise in the energy field, solar and information communication technology would be great.
• You talk and write fluently in English, knowledge of other languages is an added value.
• You are passionate about UX and building products that help customers change their and our world.
• You surprise us with your strong analytical and problem-solving skills.
• You love to take ownership and thrive in rapidly changing environments.
• Being communicative, quality oriented, well organised and a team player characterise you.

What can we offer you?

• You will be working in a brand new, high-tech and inspiring building with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant.
• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• So, no 9-to-5 mentality, but a good work-life balance: limited commuting due to the ideal location along the E17, flexible working hours and fun team lunches and activities.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.

Interested in this challenging position as Junior Product Manager in an award-winning fast-growing Belgian-based cleantech company? Contact Louise Heylen via l.heylen@smappee.com.