Jobs at Smappee

Smappee is an award-winning global cleantech company that aims to save its customers energy and money by reducing energy consumption and improving energy efficiency. The company is headquartered in a new energy neutral cleantech hub ‘Snowball’ in Harelbeke (Belgium). Smappee also has 5 local representations in Australia, the US, the Middle East, the UK and South Africa to service key markets locally. Check out the available jobs at Smappee:

• Product manager – Technical writer (Belgium)
• Support Engineer (Belgium)
• Production & Logistics (Belgium)
• Sales Representative Charging Stations (Germany)
• Sales Representative Charging Stations (Norway)

Interested? Contact Louise Heylen via hr@smappee.com.

Support Engineer

What can you expect from your job at Smappee?

• Do you like a technical challenge? You are responsible for the support towards our partners who sell and install our Smappee products (B2B support).
• Are you a problem solver? You troubleshoot for Smappee installation partners during installation or configuration of the Smappee products for their end customers.
• Do you love sharing your knowledge? You assist Smappee partners providing support to their end customers.
• Is customer orientation your middle name? You ensure customer satisfaction and an exceptional customer service for these partners.
• Do you have a structured way of working? You create and maintain support documentation and online help center.
• Are you interested in novelties? You are involved in testing of our innovative products and applications.
• Are you looking for great colleagues? You work in our Kortrijk office in a team of 3 support engineers.

What are we looking for?

• You have a bachelor’s degree in ICT or Electronics, a master’s diploma in electrical engineering or are equal by experience in a support role. You are both energy- and tech-savvy.
• Electronic knowledge is necessary, affinity with the energy or electricity sector and energy monitoring in particular is a plus.
• You surprise us with your communicative skills and positivity.
• You are perseverant and passionate about helping clients getting the most out of their products.
• Taking ownership, quality oriented and problem solving are typical you.
• You can express yourself in English. If you have knowledge of German, French or another language it is an added value.

What can we offer you?

• You will be working in a brand new, high-tech and inspiring building with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant.
• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• So, no 9-to-5 mentality, but a good work-life balance: limited commuting due to the ideal location along the E17, flexible working hours and fun team lunches and activities.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.

Interested in this challenging position as Product Engineer in an award-winning fast-growing Belgian-based cleantech company? Contact us via hr@smappee.com.

Product manager – Technical writer

What can you expect from your job at Smappee?

• Are you interested in product management?
  You assist the Senior Product Manager in managing the product roadmap and full product lifecycle. You enjoy doing competitive analysis, testing and research. You collect user feedback to update and improve technical content.
• Does creating technical content give you energy?
  • You are responsible for the installation and instruction manuals and videos for the Smappee product range. You create, write and update the content which is targeted at a B2B audience. With the help of a designer you ensure the content is represented in professional documents and files including graphs, illustrations and animations.
  • You contribute to the creation of marketing and sales documentation, e.g. presentations, application notes, use cases and white papers. This also includes writing or revising FAQs directed at residential and commercial end-consumers.
• Do you love to develop & create training materials?
  You are responsible for (the content of) the Smappee Training Academy for our B2B partners. This involves developing the training materials and in addition to the regular trainers, occasionally providing training. The Academy includes product training and general training on energy related topics (energy savings, smart charging, self-consumption).

What are we looking for?

• You have a bachelor’s degree in ICT or Electronics, a master’s diploma in electrical engineering or are equal by experience. You are both energy- and tech-savvy.
• You surprise us with your strong analytical and writing skills.
• Being communicative, quality oriented, well organised and taking initiative characterise you.
• You are able to process technical information and translate it into digestible content for different audiences.
• You love transferring technical knowledge. You have a talent for explaining ideas graphically and you have the ability to write and speak clearly and correctly in English. Other languages are an added value.
• Knowledge of graphic programs (e.g. Adobe Illustrator, Photoshop, InDesign) are a plus.

What can we offer you?

• You will be working in a brand new, high-tech and inspiring building with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant.
• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• So, no 9-to-5 mentality, but a good work-life balance: limited commuting due to the ideal location along the E17, flexible working hours and fun team lunches and activities.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.

Interested in this challenging position as Product manager – Technical writer in an award-winning fast-growing Belgian-based cleantech company? Contact Louise Heylen via hr@smappee.com.

Production & Logistics (for energy monitoring and charging stations)

Together with two other team members you guarantee the production and logistics activities run correctly and efficiently.

What can you expect from your job at Smappee?

• Do you have a passion for electricity?
  • You assemble parts of energy monitors.
  • You carry out quality controls on the hardware of energy monitors and charging stations.
  • You perform tests on produced devices.
• Do you like to roll up your sleeves?
  • You are responsible for order picking.
  • You pack and ship the orders according to the deadlines.
• Do you find it challenging to help customers or partners on site?
  • Sporadically (+ – 30%), you’ll install and configure Smappee Infinity installations (smart energy monitoring) and Smappee charging stations at our customers or partners.
• Do you like variety?
  • You carry out electrical work in the headquarters: installation, maintenance and repairs.
  • You’re keen on technically complex and innovative installations.

What are we looking for?

• You have a degree in electromechanics or electricity or you have relevant experience.
• If you can read plans (electrical and architectural diagrams), this is a bonus.
• You speak Dutch, knowledge of French and English is a plus.
• You have extremely refined motor skills and you enjoy performing work that requires precise action.
• Precision, punctuality and efficient work are of paramount importance.
• You are satisfied when you meet your deadlines so that partners receive their orders on time.
• You have affinity with a technological environment and are computer literate.
• Do you have a forklift certificate? That’s a definite plus.
• You are in possession of a driving license type B and are prepared to make occasional trips in Belgium.

What can we offer you?

• You will be working in a brand new, high-tech and inspiring company with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant.
• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• So, no 9-to-5 mentality, but a good work-life balance: limited commuting due to the ideal location along the E17, flexible working hours and fun team lunches and activities.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.

Interested in this challenging position at the Production & Logistics department in an award-winning fast-growing Belgian-based cleantech company? Contact Louise Heylen via hr@smappee.com.

Sales Representative Charging Stations for Germany (Cologne or Munich).

What can you expect from your job at Smappee?

You are responsible for the development of customers for our new product line of charging stations in your region.

• Do you love taking the lead?
  • You actively prospect in your area and present Smappee, our products and services to potential customers by phone and face-to-face.
  • Cold calling is no problem for you.
  • You analyse costs and benefits of potential customers.
  • You develop a database of leads in order to keep an overview.
• Are you target driven?
  You achieve planned sales targets and outcomes within the deadline.
• Is perseverance your middle name?
  « No, thanks » triggers you to turn it into a « yes ».
• Are you independent and flexible?
  You schedule your own agenda and you love being on the road.
• Triggered by technical knowledge?
  You keep your technical knowledge up to date and are aware of changes in the market and with competition.

What are we looking for?

• You have a bachelor’s degree and you have several years of sales experience in a technical environment.
• You live in Germany, preferably in the Cologne or Munich region.
• You surprise us with your selling, communication, and negotiation skills.
• You feel good in a flexible environment where you get the opportunity to work independently.
• You have a ‘green heart’ and you believe in renewable energy.
• Entrepreneurship, proactivity, and a commercial mindset characterise you.
• You can express yourself well in English and German.

What can we offer you?

• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• The main office is a brand new, high-tech and inspiring company in Belgium with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant and ideal location, just 1,5 hour drive away from Brussels Airport, 3 hour drive from Cologne or 9 hour drive from Munich.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance, company car and holidays supplemented with ADV days.

Interested in this challenging position as sales representative in an award-winning fast-growing Belgian-based cleantech company? Contact Louise Heylen via hr@smappee.com.

Sales Representative Charging Stations for Norway.

What can you expect from your job at Smappee?

You are responsible for the development of customers for our new product line of charging stations in your region.

• Do you love taking the lead?
  • You actively prospect in your area and present Smappee, our products and services to potential customers by phone and face-to-face.
  • Cold calling is no problem for you.
  • You analyse costs and benefits of potential customers.
  • You develop a database of leads in order to keep an overview.
• Are you target driven?
  You achieve planned sales targets and outcomes within the deadline.
• Is perseverance your middle name?
  « No, thanks » triggers you to turn it into a « yes ».
• Are you independent & flexible?
  You schedule your own agenda and you love being on the road.
• Triggered by technical knowledge?
  You keep your technical knowledge up to date and are aware of changes in the market and with competition.

What are we looking for?

• You have a bachelor’s degree and you have several years of sales experience in a technical environment
• You live in Norway.
• You surprise us with your selling, communication, and negotiation skills.
• You feel good in a flexible environment where you get the opportunity to work independently.
• You have a ‘green heart’ and you believe in renewable energy.
• Entrepreneurship, proactivity, and a commercial mindset characterise you.
• You can express yourself well in English and Norwegian.

What can we offer you?

• You will end up in a flexible environment with a horizontal structure, in which each team member breathes the start-up spirit.
• The main office is a brand new, high-tech and inspiring company in Belgium with spacious parking space, bicycle storage, electric car chargers, fitness and its own restaurant and ideal location, just 1,5 hour drive away from Brussels Airport.
• We offer remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance, company car and holidays supplemented with ADV days.

Interested in this challenging position as sales representative in an award-winning fast-growing Belgian-based cleantech company? Contact Louise Heylen via hr@smappee.com.