Become a Smappee installer

Smappee’s real smart charging relies on sophisticated data exchange systems that are automated and integrated with AI to ensure the most economical, well-timed, driver-oriented and infrastructure-friendly solution.

Smappee’s real smart charging makes it hands-free to always charge at the best rates, with maximum solar energy and avoiding exorbitant capacity rates, which can save you up to 50% on charging costs. You can also rest assured that your EV will always be charged at the time and level you require. Another real smart feature of Smappee, load balancing, protects your building (no tripping) and can save you up to 25% on installation costs.

Smappee’s sophisticated automated system prioritizes and schedules charging around the availability of solar energy. Our real smart charging and energy management system is integrated with solar forecasting, making it possible to charge your electric vehicle, and also power your washing machine, or A/C, all with solar power.

If you want to charge your electric car at home in a way that is cost-effective, safe and efficient, a Smappee charging station offers all that plus award-winning design and technology.

Smappee helps you to charge your electric vehicle (EV) at home as cheaply as possible by taking advantage of variable energy tariffs. This also includes optimizing off-peak and capacity rates to charge your car more cost-effectively than ever. With Smappee’s smart use of dynamic rates and dynamic load-balancing, electric vehicle drivers can save up to 50% on charging their cars at home. 

The integrated energy management system for home users will enable you to charge your car by using as much as possible solar energy and balancing it with flows from the grid. You can track this on Smappee’s user-friendly app, which lets you monitor and manage your energy consumption to reduce your monthly energy bill by as much as six times.

Safety matters as much as savings when using renewable energy to charge your electric car at home and Smappee’s smart technology also monitors your family’s power consumption throughout the day. If there is a sudden spike in your household use of electricity, your EV will receive less power for a while so that you can cook, do the laundry or heat your home without any interruptions. Smappee furthermore protects your building from blown fuses and ensures that the power does not trip.

Bidirectioneel laden stelt een elektrisch voertuig (EV) niet alleen in staat om te laden, maar ook om opgeslagen energie terug te sturen naar uw woning of het elektriciteitsnet. Dit maakt uw EV een flexibele energiebron die u helpt energiekosten te verlagen en het gebruik van uw eigen zonne-energie te maximaliseren.

Hoe werkt het? Uw EV-batterij slaat overdag zonne-energie op of laadt op wanneer elektriciteit goedkoper is. 's Avonds, wanneer de vraag en de prijzen hoger zijn, kan de wagen energie terugleveren aan uw woning (Vehicle-to-Home, V2H) of aan het net (Vehicle-to-Grid, V2G). Dit vermindert de afhankelijkheid van elektriciteit aan piektarieven.

Waarom is het belangrijk? Bidirectioneel laden overbrugt de kloof tussen zonne-energieproductie (voornamelijk 's middags) en huishoudelijk verbruik (ochtend en avond). Het stelt huiseigenaren in staat om:

Het eigen verbruik te maximaliseren

Netkosten te verlagen

De energie-efficiëntie van de woning te verbeteren

Bij te dragen aan een meer gebalanceerd elektriciteitsnet

Is het vandaag al beschikbaar? De technologie is volop in ontwikkeling. Momenteel ondersteunen slechts bepaalde EV-modellen en laadpalen V2G/V2H, en de kosten liggen hoger door de vereiste extra hardware. Snelle ontwikkelingen bij autofabrikanten en energieleveranciers zullen de adoptie echter versnellen. Smappee is volledig voorbereid op deze verschuiving.

Moet ik wachten? Nee. Met een slimme laadpaal zoals die van Smappee kunt u nu al optimaal gebruikmaken van uw zonne-energie en daluurtarieven, klaar voor de volgende stap naar bidirectioneel laden.

Smart charging means you can intelligently manage how and when your EV charges and what energy sources it uses. This enables you to charge in the best way both in terms of cost and driver requirements, while also protecting your vehicle and building. 

Smart charging offers many advantages for both businesses and private individuals, specifically in saving costs, minimizing the investment needed for additional electricity capacity and ease of management with handy dashboards and apps.

In practice, smart charging relies on sophisticated data exchange systems that are automated and integrated with AI to ensure the most economical, well-timed, driver-oriented and infrastructure-friendly solution.

Smappee’s real smart charging solutions make it hands-free to always charge at the best rates, with maximum solar energy and avoiding exorbitant capacity rates, which can save you up to 50% on charging costs. You can also rest assured that your EV will always be charged at the time and level you require. Another real smart feature of Smappee, load balancing, protects your building (no tripping) and can save you up to 25% on installation costs.

Renewable energy is energy from a source that is not depleted when used. In other words, it cannot run out, it is natural and self-replenishing, and usually has a low- or zero-carbon footprint.

The most important sources of renewable energy:

- Solar energy
Sunlight is one of Earth’s most freely available sources of energy. The availability of sunlight is variable and depends greatly on location, season and time of day. Solar power is captured on solar panels in a joint chemical and physical reaction, known as the ‘photovoltaic effect’.

- Wind
Wind power is currently probably the largest form of renewable energy in the world. While solar energy can only be captured for about 5 – 6 hours a day, wind power can be available day and night. Onshore and offshore wind farms generate electricity through the spinning of blades on wind turbines. The kinetic energy of the spinning blades is converted into electric energy by turning a drive shaft and gearbox, which is connected to a generator. Electricity is converted into higher voltages and added to the national grid.

- Hydroelectric
As a renewable energy source, hydropower is one of the most commercially developed. It can often be more reliable than solar or wind power and also allows for electricity to be stored for use when demand reaches a peak. Hydropower is created by harnessing the movement of flowing or falling water. Naturally, places where you will find a lot of water are the ideal spots to place hydroelectric power plants, such as dams or the ocean. Electricity is generated through underwater turbines that turn a generator. Similar technology is used to create energy through wave and tidal power in the ocean and at the mouths of rivers where it flows into the ocean. 

- Bioenergy
Electricity can be generated by burning organic matter as fuel. Known as biomass it includes anything from plants to timber to food waste. When bioenergy is made carbon dioxide is emitted, but these sources can be considered renewable because they can be regrown and absorb as much carbon as they emit across their lifespans, and therefore can be considered carbon neutral.

Charging your electric vehicle with renewable energy is not only cheap but also good for the planet. Smappee’s smart charging and energy management system is designed to maximize the use of variable rates and solar energy. It has built-in solar forecasting, allowing users to charge their electric vehicles, and power the washing machine or the A/C, all with free solar power. 

Smappee’s real smart charging also includes a unique feature to ensure no free solar energy is lost to the grid. With a simple setting in the Smappee app, the minimum solar charging threshold can be lowered, meaning that you can make the most of all available solar energy.

De installatie van een laadpaal heeft een grote impact op het totale energieverbruik van een woning of bedrijf.

Dit maakt het gebruik van hernieuwbare energie nog belangrijker. Daarom biedt Smappee een oplossing die het gebruik van hernieuwbare energie en energie tijdens de daluren gedurende de dag maximaliseert voor elke laadsessie. Op die manier optimaliseert u uw zelfvoorzieningsgraad en bespaart u kosten. Afhankelijk van uw land heeft u deze slimme functie mogelijk ook nodig om te profiteren van belastingvoordelen.

De huidige infrastructuur kan de extra energievraag van elektrische wagens vaak niet aan. Dit kan leiden tot gesprongen zekeringen. De autonome overbelastingsbeveiliging van Smappee zorgt ervoor dat wagens veilig kunnen laden en het systeem binnen zijn vermogenslimiet blijft. Een dure uitbreiding van de elektrische aansluiting is dus niet nodig.

De meeste elektrische rijders moeten wachten op hun maandelijkse factuur om te weten hoeveel laden hen heeft gekost. Door de aanschaf van een Smappee EV Line laadpaal krijgt u een realtime overzicht van het laadproces en een overzicht van de laadkosten in de Smappee App en het Dashboard. Daarnaast kunt u ook perfect bijhouden in welke mate uw laadsessie gebruikmaakte van de zonne-energie die u zelf heeft opgewekt. En dat is nog niet alles: gecombineerd met de energiebeheertechnologie Smappee Infinity krijgt u ook direct inzicht in uw volledige energieverbruik. Ontdek welke de grootste energieslurpers zijn en hoe zelfvoorzienend u werkelijk bent. Onderneem onmiddellijk actie en monitor hoe u energie gebruikt via de Smappee App en het Dashboard.

Ontdek waarom Smappee de slimste energieoplossing is.

You can charge your electric car at home, at the office or at any public electric charging station. Fully charging can be done in as short as 15 – 20 minutes at fast charging stations or can take as long as half a day depending on how big the battery is, or the speed that your charging point can charge.

The maximum charging speed is dependent on your electric vehicle. If the max charging speed of your vehicle is for instance 50 kW, you will not be able to charge quicker than that, not even at a fast charger. 

There are many other variables that can also influence the speed of charging. The emptier the battery, the quicker it charges. The colder the battery, the slower it will charge. Whilst charging, the battery temperature will rise, and so will the charging speed. Some vehicles include the feature of automatically pre-heating the battery, when a fast charger is set as destination in the vehicle’s navigation system. 

To best maintain the battery health and optimal charge time of your electric vehicle, it is advisable to stick to a charge level of between 20% – 80%.

Most cars achieve a maximum charging speed of 11 kW with regular charging (AC) but making use of fast charging services (DC) will allow you to speed up your charging sessions.

Smappee’s EV line of charging stations offers charging between 22 kW for the EV One, EV Wall and EV Base, up to 400 kW fast charging with the EV Ultra.

Example of charging with the Smappee EV line of chargers:
Car X has a battery of 80 kWh. If you want to charge it from 20% to 80% it will take approximately, 4 hours (11 kW, if your car has this max charging speed) or 2 hours (22 kW) to charge with the EV One, EV Wall and EV Base and 20 minutes with the EV Ultra (200kW)

There are two types of ‘fuels’ that can be used in electric cars. They are called alternating current (AC) and direct current (DC). The power coming from the grid is always AC. However, batteries, like the ones in your EV, can only store power as direct current.

AC charging for electric vehicles
When it comes to electric vehicles, an inverter is built into the car. It is called the ‘onboard charger’, although it is really an inverter. It converts electricity from alternating current to direct current and then stores it in the car’s battery.

DC charging for electric vehicles
The difference between AC charging and DC charging is the location where the AC current is converted; inside or outside the car. Unlike AC chargers, a DC charger has the inverter inside the charger itself. This means it’s larger and provides power directly to the car’s battery and doesn’t need the built-in charger to convert it.

An energy management system will allow you to cut ever-rising energy costs and facilitate self-consumption, using the renewable energy produced to its fullest. To do that, you need real-time, actionable energy insights and the ability to automate the energy flows on your premises. Appliances need to switch on or off automatically according to your tariffs or when production peaks or is at a low and surplus energy needs to be stored for later. Smappee allows just that, paving the way for a future in which buildings are decentralised energy hubs without having to compromise on comfort.

Smappee Infinity provides users with the most comprehensive, future-proof, smart energy offering on the market. The modular and global solution delivers increased energy efficiency thanks to detailed, real-time energy consumption data. Add solar, gas and water for a complete overview of all your energy flows at a glance. Smappee Infinity is easy to install and to integrate with IoT services, and features optimised self-consumption and smart charging, delivering exceptional value both for your residential and business customers.

Smappee Infinity is a truly comprehensive energy management system that gives clients the insights, data and tools to manage their energy consumption and optimize their use of renewable energy. 

It allows you to add solar, gas and water to get a detailed overview of all energy flows and manage them to take full advantage of all self-generated energy. Smappee’s dynamic load balancing ensures that 100% of the generated solar power is used and stored in your batteries instead of returning excess energy to the grid. This brings about big savings for clients and best of all, the process is automatic. 

Submeters further measure just how much energy a specific appliance or area in a home or building uses at any given time. All this behind-the-scenes technology comes together in the Smappee app where you’ll be able to see exactly how much energy is being used by which appliance at any given time. Clients usually can see which ones consistently use the most energy within the first few weeks. This will help you to change your energy behavior to prevent these energy guzzlers from pushing up your energy bill.

Even the installation of the Smappee Infinity energy management system is done efficiently and cost-effectively. First, the device is installed in the distribution panel and then it is configured with the installation wizard in the Smappee app. Maintenance is minimal, updates are done over the air and adding to your system later won’t take more than 10 minutes. In other words, Smappee Infinity has been designed to save you time and money right from the start.

Yes. Thanks to the dynamic load balancing functionalities, Smappee Infinity is capable of automatically steering energy to appliances in the order of your preference, storing it in the battery or switching appliances on or off in the most energy-efficient way. As such, Smappee Infinity optimises auto-consumption and enables self-sufficiency. 

Only approved installers who have undergone the Smappee Academy training can install Smappee’s products. All quotes and information are requested via Smappee’s website. We then ask an installer in your area to contact you. In this way, you can rest assured that you are dealing with a legitimate Smappee installer.

Through the Smappee Academy, installers have access to:

- 25+ online training courses
- 80+ in-person training sessions per year

Registered Smappee installers have unlimited access to technical support such as:

- A direct line to our Support & Service desk to get assistance whenever they need it
- VIP updates on new products and features, which includes the option to test them before they are launched

If you have a preferred installer you want to work with, we’d be happy to train them so that you can continue working with the technicians you know and they can expand their business by becoming an approved Smappee installer.

Yes. Depending on your region, you can take advantage of various tax benefits. Consult your local government on charging station tax benefits for more information. Smappee EV Line is eligible for various subsidies, such as the OZEV subsidy in the UK, the ADVENIR program in France, tax benefits in Belgium, etc.

Smappee’s chargers are sold and installed through Smappee Certified installers and partners in all the territories we operate in. Contact us and we will connect you directly with an installer situated nearby.

The Smappee Dashboard is available in English, Dutch, French and German. The Smappee mobile App is available in Dutch, English, French, German, Italian, and Spanish. 

Contact your Smappee installer. Find the support contact info of your installer in the Smappee Dashboard and Smappee App (Settings). Alternatively, find your answer in our Smappee Help Center or visit our Smappee blog for useful information about the Smappee ecosystem.

Smappee uses and enforces high levels of information security and data privacy. We have implemented, and will continue to implement, appropriate security measures to prevent hackers and other unauthorized access to your personal information.

Access to clients’ data is only granted to those employees who need your personal information to be able to do their jobs. Firewalls and data encryption further ensure data privacy throughout the company. 

All information in the Smappee cloud is guarded by strong encryption protocols as that is where communication with clients’ Smappee devices takes place. The Smappee smart cloud is a Smappee innovation that puts a further level of security between our electric vehicle charging stations and third-party payment backend technology. It provides an encrypted connection where your data and readings are converted into the user-friendly statistics displayed on the Smappee app. 

You’ll find more details of how Smappee handles and stores clients’ personal information in our privacy statement.

Smappee will support you and your team in your strategic transition, with:  

1. an award-winning & state-of-the-art product portfolio of energy solutions, fully tailored to your needs, with quick delivery times and simple & straightforward installation;  

2. a fully-fledged suite of intelligent services, from overload protection to solar optimisation over dynamic tariff setting and dynamic load balancing;  

3. a modular, safe & robust and scalable solution, interfacing with any (H)EMS and 3rd party thanks to its cloud connection, API & communication protocols, suitable to any CPO back-end with easy switching and offering OEM & whitelabel possibilities  

4. a dedicated & experienced team (10+ years active in over 80 countries and end-to-end compatible with a wide set of market requirements), with a proven track record in product innovation & development, local manufacturing, strong execution in project management, a comprehensive training academy and a focused & customer centric support center;  

5. an agile, financially sound, solutions oriented and purpose driven partner with sustainability as key principle embedded throughout the organisation. 

The 1st pillar of Smappee’s Sustainability Strategy states to “strive for carbon neutrality as a team (for Smappee as a company) and as a partner (for Smappee within the supply chain, supporting our customers in their sustainability pursuits and collaborating with our suppliers in ours)”.  

Setting up the Carbon Footprint tracking & reporting, enables Smappee to measure, manage, and mitigate its environmental impact, while supporting product and process innovation, fostering transparency and strengthening partnerships – all contributing to Smappee’s overarching mission.  

In terms of our carbon ambitions, Smappee has committed to reach Net Zero by 2030 at the latest. This implies that all greenhouse gas emissions generated by Smappee will be counterbalanced by an equivalent amount of removal or offsetting, resulting in a net zero emission balance across all emission scopes.  

For BY2023, Smappee has pledged to be “carbon neutral”, which means that we have offset our carbon emissions for scope 1 and 2 with an equivalent amount of carbon offset credits, through a combination of carbon avoidance credits (50% of offset) and carbon removal credits (50% of offset).

Smappee is a purpose driven organisation. This is reflected in Smappee’s mission (“To create a world where everyone relies exclusively on renewable, locally generated, and affordable energy, ensuring sustainable living for future generations.”) and is also embedded in its ESG strategy. This strategy consists in essence of 3 pillars: 

1. We strive for carbon neutrality as a team and as a partner. 

2. We design our products and services with sustainability at their core. 

3. We foster innovation and transparency in all our activities. 

The implementation of the ESG Strategy is ongoing.

Smappee EV chargers and award-winning technology are not only sustainable in function but also in form. Manufactured in 100% multi-recyclable aluminum and Magnelis, and with minimal use of plastics, it has intrinsic durability and consideration of life-cycle management, even down to the packaging which features only recycled cardboard. Smappee’s built-in real smart technology supports smart energy choices resulting in up to 50% savings on electric vehicle charging and 30% energy savings.

Yes. With the Smappee EV Ultra, you can charge with a total power of up to 240 kW. Combine the Smappee fast DC charger with the Smappee AC chargers, and create the most energy-efficient charging station on the market.

Smappee’s system allows split-billing, which makes it easy to reimburse employees who charge their company electric vehicle at home. Once an employee’s details have been set up on the Smappee dashboard, the process is automated. 

Smappee’s split-billing works like this: once a fleet manager has set up the split-bill agreement and the employee has entered their details, the process is automated. Smappee Services will invoice the employer each month with the correct amount and reimburse the employee with that amount. These charging sessions are indicated separately on the Smappee dashboard so that employers can keep track of how much employees are charging their EVs at home and how much each one will have to be paid at the end of the month.

95% of cars in Europe are equipped with a type 2 connector. Our AC charging stations are therefore only available with this connection. This works for both fully electric cars and plug-in hybrids.

Our DC charging station is only available with CCS 2. This is the standard connector that we will eventually evolve to in Europe so we do not support CHAdeMO.

Smappee has undergone a huge learning curve since the company was founded in 2012. Everything we’ve learnt and are continuing to learn are centred around our clients’ needs. For example, we use the Cloud and wireless over-the-air (OTA) technology. Our lifetime over-the-air updates are free and keep your charging station up to date without having to send a technician to your house or business premises. We’re very proud of this as the Smappee smart cloud is our own innovation and a great example of how we like to push the technology envelope.

We also stay on top of new legislation and regulatory changes to ensure that Smappee continues to comply with requirements. For instance, when legislation changed, we responded by developing and introducing dynamic tariffs, capacity tariffs and load balancing services. 

In this way, Smappee complies with legal requirements while also offering clients the latest technology and user-friendly functionality.

Smappee offers a professional commissioning service to ensure every EV Ultra fast charger is installed safely, meets all quality standards, and is fully operational from day one. As part of this service, a Smappee technician or commissioning-certified expert performs a thorough inspection, activates the charger, and provides an overview of its key functions.

This service gives you peace of mind, knowing that your charger is compliant with safety regulations and ready to support your business needs immediately. Additionally, commissioning sets the foundation for future premium support, designed to further enhance reliability and service continuity.

Want to become a Smappee installer? Great! You will be happy to hear that at Smappee we support installers with a wide range of training and personal support. The first step is to become certified. Register with the Smappee Academy and follow the online courses. You can conveniently take the online test to qualify and get certified. Once certified you will be part of our network of installers and will have access to Smappee marketing materials, VIP updates, first-line support and so much more.

There are many benefits to becoming a Smappee installer:

- Receive high-level training via the Smappee Academy

- Get first-line support

- Ongoing VIP updates on new products and features

- Easy access to up-to-date technical and marketing materials

- Exclusive rights to display Smappee Certified logo

- Official Smappee certificate

Want to know more? Read all about it, and register here.

Blijf voorop in de energietransitie en breid je productgamma uit. De slimme laadstations en het energiemanagementsysteem van Smappee beschikken over een bekroond design en ongekende innovatie. Kwalitatieve producten zoals Smappee aanbieden leidt tot tevreden klanten.

Smappee-certificering levert een officieel certificaat op dat jouw kennis van slim energiebeheer, slimme laadstations en het Smappee-ecosysteem bevestigt.

Smappee-producten mogen enkel geïnstalleerd worden door gecertificeerde Smappee-installateurs. Zo garanderen we gemoedsrust voor onze klanten en de best mogelijke service.

Eenmaal gecertificeerd kun je niet alleen Smappee-producten verkopen en installeren, maar heb je ook toegang tot onze voortdurende training, ondersteuning en de nieuwste innovaties en updates.

Smappee provides a commissioning service to help you deliver high-quality, compliant EV Ultra fast charging installations. This service can be performed either remotely or on-site, depending on your location and needs. A commissioning-certified expert ensures that the installation meets all technical and safety standards, activates the charger, and provides guidance to finalize the setup. 

With Smappee’s commissioning service, you gain support to prevent installation issues, avoid callbacks, and ensure a smooth handover to your client. Booking this service upfront guarantees availability and an efficient process, giving you the confidence to deliver a top-tier charging solution. 

Installation is done in three parts:
1. Physical installation of the charging station
2. Physical installation of the energy management modules in the distribution panel and configuration using the step-by-step wizard in the Smappee App.
3. After the installation the configuration can be updated remotely via the Smappee Dashboard.

The Smappee EV Dual and EV Ultra can be installed and operational within a few hours and the EV One and EV Wall can even be installed in less than one hour. Thanks to the integrated LED lights you do not need any additional wiring to light your car park or garage.

Installation is done in two parts: physical installation in the fuse box and configuration using the step-by-step installation wizard in the Smappee App or Dashboard. The compact plug-and-play system is robust and reliable, with hubs connecting current clamps (CTs). Thanks to its modularity, additional single- or three-phased energy metering can be installed in five to ten minutes. Maintenance requires little effort, which keeps the total cost of ownership low.

There are several ways Smappee installers could get help or find answers to your questions.

The online training courses for installers are permanently available on our website so that you can refer back and refresh your memory whenever you need.

Our product materials include installation guides and training videos for the various products.

Call our support line exclusively for certified Smappee installers to get help immediately.

All Smappee products are only available from our approved installers who have passed the Smappee Academy training courses. Would you like to become a Smappee partner and install our charging stations for electric vehicles? Order via your distributor or contact us for more information

The Smappee Academy is our high-end online training platform. Through the Smappee Academy, you can learn all about the selling, installation, and aftercare of Smappee products. The training program is available 24/7 and continuously updated with the latest product and technical information. Even after being certified, you retain full access to the program which means that you are able to refresh your knowledge at the click of a button and always learn more about new innovations.

De Smappee Academy biedt elk jaar meer dan 80 live trainingssessies aan over uiteenlopende onderwerpen. Klassikale trainingen vinden doorgaans plaats op ons hoofdkantoor in Harelbeke, België en worden gegeven in het Nederlands en Frans. Deze trainingen zijn erg populair en zijn vaak al vroeg volgeboekt, dus boek zo snel mogelijk.

Het is ook mogelijk om trainingen te organiseren op uw eigen locatie, op aanvraag, in het Nederlands, Engels of Frans. Dit is echter afhankelijk van het aantal deelnemers en de beschikbaarheid in het trainingsschema.