Security and trust, built into the platform
Your energy, charging and data infrastructure must be reliable and secure at all times.
Smappee is designed to meet that standard.
Built for critical infrastructure
Smappee operates at the core of energy and charging systems. Systems must always be available. Data must always be protected. Disruption of operations must be kept to a minimum.
Security is not an add-on. It is part of how our platform is designed.
Smappee is ISO/IEC 27001 certified.
This ensures that our information security management system meets internationally recognised standards and is continuously monitored and improved.
Security by design
Security is integrated into every layer of the platform, from hardware to cloud infrastructure.
Controlled access
Access to systems and data is strictly managed through role-based controls and continuous review.
Protected data
The data is encrypted in transit and at rest, ensuring confidentiality and integrity.
Reliable infrastructure
Smappee works with carefully selected partners and hosts its platform on Amazon Web Services (AWS) in certified data centers within Europe.
Security built into development
Smappee continuously monitors its systems, infrastructure and applications. Automated processes ensure: early detection of vulnerabilities, controlled updates and changes and fast response to incidents. Backup and recovery mechanisms ensure that data and systems can be restored quickly when needed.
Security built into development
Security is embedded in every step of our development process, from design and coding to testing and deployment. This ensures that new features meet the same security standards as the platform itself.
Clear responsibilities
Security at Smappee is managed by dedicated roles across the organisation, including information security, IT and data protection. Employees and partners follow strict policies and receive continuous training to ensure consistent and secure practices.
Visibility and accountability
All system activity and charging sessions are logged and traceable. This supports: compliance requirements, reporting, internal accountability.
