Do you still have questions about the Smappee ecosystem? We’re sure you’ll find the answers in our FAQ.
Do you already own Smappee products or are you an installer? Go to our Help Center for more technical and product-related FAQs.

Power Management

Smappee Infinity SMP Series provides users with the most comprehensive, future-proof, smart energy offering on the market. The modular and global solution delivers increased energy efficiency thanks to detailed, real-time energy consumption data with not just one, but four methods for submetering electricity. Add solar, gas and water for a complete overview of all your energy flows at a glance. Smappee is easy to install and to integrate with IoT services, and features optimised self-consumption and smart charging, delivering exceptional value both for your residential and business customers.

A power management system will allow you to cut ever-rising energy costs and facilitate self-consumption, using the renewable energy produced to its fullest. To do that, you need real-time, actionable energy insights and the ability to automate the energy flows on your premises. Appliances need to switch on or off automatically according to your tariffs or when production peaks or is at a low and surplus energy needs to be stored for later. Smappee allows just that, paving the way for a future in which buildings are decentralised energy hubs without having to compromize on comfort.

Smappee analyses the use of solar energy, gas, water and electricity down to circuit and appliance level. Users get energy insights and discover their energy consumption, production, energy guzzlers, standby power, etc. in real-time, anytime and anywhere using the Smappee App and Smappee Dashboard. The Smappee control modules, Smappee Automations and partnerships with third-party IoT solutions empower users to steer energy automatically to appliances in the order of their preference, store it in the battery or switch appliances on or off in the most energy-efficient way, optimising self-consumption and enabling self-sufficiency. Smappee aims to change its users’ energy habits by reducing their energy consumption without compromising on comfort. This ensures that both the user and the environment benefit from Smappee’s energy efficiency solutions.

We know every customer is different. So, we’ve developed Smappee Infinity SMP Series with flexibility in mind. Our comprehensive offering means you can pick and choose the features and services you need from Modbus energy metering for multi-sites to smart EV charging and optimized self-consumption. Do you need more control, data or services over time? No problem! Thanks to the modularity of the Infinity SMP Series, you can always build on the existing solution to meet your updated needs. Put together your Smappee installation with data measurement, data calculation, data communication and optional control modules. Discover the different Infinity SMP modules for these different features and services.

Smappee App and Dashboard

The Smappee Dashboard is available in English, French, German and Dutch. The Smappee mobile App is available in English, French, German, Dutch, Italian and Spanish. 

Support & Privacy

Smappee attaches a great deal of importance to its customers' privacy. We only keep the data we think we need to offer you an outstanding Smappee experience. All recorded data is kept safe and secure according to strict procedures. Find out more about this in our privacy statement.

Are you a registered Smappee partner? Access support materials via your personal Smappee Partner Portal. Log in with the username and password of your Smappee cloud account.

Are you an end-customer? Contact your Smappee installer. Find the support contact info of your installer in the Smappee Dashboard and Smappee App (Settings). Still have questions? You will find the answer in our Smappee Help Center. Do you still want help from a Smappee expert? Order our dedicated Smappee customer support service.